Payment Settings

FAQ's associated with integrating payments with your Fitter App account.

Trainer terms and fees

Fitter is a platform that enables trainers, gyms and businesses to create, curate and distribute health and fitness content to their clients and members. Trainers can create any type of content...

Avatar

By Steve Scott

updated about 2 years ago

Connecting Stripe to Fitter App

In order to connect Stripe to Fitter App you must first have a Stripe account. If you do not already have a Stripe account the good news is we have made it easy and integrated the process into our...

Avatar

By Steve Scott

updated about 2 years ago

How to charge for a Program

All programs by default are set to be Free. In order to charge for a Program select the program and the Settings button. Select Pricing Details tab and select No Enter the price in dollars and the...

Avatar

By Steve Scott

updated about 2 years ago

How to disconnect a Stripe account

You want to change a Stripe account or simply disconnect it? Due to the complexities associated with future refunds we have currently set this to be only completed by Fitter's support team.  ...

Avatar

By Steve Scott

updated about 2 years ago

Adding recurring payments to a program

To bill at regular intervals for any of your programs, follow these steps:  (NB - You will need to be connected to Stripe. Not already connected? Click here first.) On the left side bar under...

Avatar

By Steve Scott

updated about 2 years ago

Refund a payment, cancel an ongoing subscription and revoke access

Please note. We are not 'Get Fitter App: the 28-day fitness workout challenge that fits you' We have no affiliation with http://getfitterapp.com/ or their programming. If you are looking for a...

Avatar

By Steve Scott

updated 10 months ago

Can I set my own prices for my subscribers? What are my payment options?

Yes, it's your pricing on your terms! Our flexible pricing options allow you to: Set your own price  - you can create unlimited programs or pages at any price Charge at your desired frequency -...

Avatar

By Steve Scott

updated 3 months ago

Can I setup a free trial for my users?

Yes! To create a free trial for subscriptions, edit or create a product that's set for reoccurring payment. You can find your products by visiting the ' access ' section on your global App...

Avatar

By Steve Scott

updated 3 months ago

Can we sync our programs and products on Fitter to our current payment processing system? How do we do that?

Yes, you have a few options for this: Provided your payment service or product allows for embeds, you can use our ‘embed’ block for this exact function. If embeds are not supported or offered by...

Avatar

By Steve Scott

updated 3 months ago

If a client pays for a product or subscription in Fitter, does the client automatically gain access?

Yes. Everything is automated if purchases are made through your app.

Avatar

By Steve Scott

updated 3 months ago