Trainer terms and fees
Fitter is a platform that enables trainers, gyms and businesses to create, curate and distribute health and fitness content to their clients and members. Trainers can create any type of content...
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updated about 2 years ago
Connecting Stripe to Fitter App
In order to connect Stripe to Fitter App you must first have a Stripe account. If you do not already have a Stripe account the good news is we have made it easy and integrated the process into our...
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updated about 2 years ago
How to charge for a Program
All programs by default are set to be Free. In order to charge for a Program select the program and the Settings button. Select Pricing Details tab and select No Enter the price in dollars and the...
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updated about 2 years ago
How to disconnect a Stripe account
You want to change a Stripe account or simply disconnect it? Due to the complexities associated with future refunds we have currently set this to be only completed by Fitter's support team. ...
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updated about 2 years ago
Adding recurring payments to a program
To bill at regular intervals for any of your programs, follow these steps: (NB - You will need to be connected to Stripe. Not already connected? Click here first.) On the left side bar under...
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updated about 2 years ago
Refund a payment, cancel an ongoing subscription and revoke access
Please note. We are not 'Get Fitter App: the 28-day fitness workout challenge that fits you' We have no affiliation with http://getfitterapp.com/ or their programming. If you are looking for a...
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updated 10 months ago
Can I set my own prices for my subscribers? What are my payment options?
Yes, it's your pricing on your terms! Our flexible pricing options allow you to: Set your own price - you can create unlimited programs or pages at any price Charge at your desired frequency -...
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updated 3 months ago
Can I setup a free trial for my users?
Yes! To create a free trial for subscriptions, edit or create a product that's set for reoccurring payment. You can find your products by visiting the ' access ' section on your global App...
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updated 3 months ago
Can we sync our programs and products on Fitter to our current payment processing system? How do we do that?
Yes, you have a few options for this: Provided your payment service or product allows for embeds, you can use our ‘embed’ block for this exact function. If embeds are not supported or offered by...
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updated 3 months ago
If a client pays for a product or subscription in Fitter, does the client automatically gain access?
Yes. Everything is automated if purchases are made through your app.
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