Creator Support

How do people find your app or download your app? Your App is designed as a  Progressive Web App (PWA) , which is optimised for mobile and uses the latest web technology to deliver an experience like a native mobile app. They are accessible via a ...

Want to run an exclusive discount or promotion for one of your products or subscriptions? One option is to create a coupon! You can create a coupon for any paid product, based on a percentage or fixed amount. STEP 1 Click the ‘Sell’ tab on the lef...

Setup payments in a different currency

Currently your Movement App or account may only integrate with other apps via Zapier. Zapier is a third-party tool that connects one or more apps together to create specific workflows, for example you can connect your Mailchimp account to your Mov...

Zapier integrations are only available to users on Movement's Pro Plan or above . To set up your Zapier integration, first head to Zapier and set up your account, you can then begin creating your first “Zap” (this is the app connection or work...

The Movement branding can be removed from Apps on the Pro Plan   and above, you can upgrade your plan by logging into your account and heading to the Account Tab, then the Subscription Tab. For Pro Plan and above users, navigate to   App Settin...

At present, all URLs will include the mvt.so domain name, it isn’t possible to remove or customize this at this stage unfortunately. However, custom domain names are on our development roadmap, and the URL subdomain is very easy to edit and update...

App users will only generally see your app URL if visiting your app via a web browser, for instance on a desktop. If they’re visiting your app after they have downloaded it (on their tablet or smartphone, for example) they will not see the URL. It...

Yes absolutely! We’d highly recommend exploring other apps to gather inspiration and get an idea of what others are making with the Movement platform. You can find other creator's apps here - movement.so/showcase .  You can also view them in our ...

Cancelling Your Subscription You can cancel your subscription plan very easily in the Movement admin. Navigate to Account > Subscription  and then click on the grey Cancel Plan button.  Downgrading Your Subscription  You may wish to consider down...

If you’re looking for a feature that you can’t find or that you really wish the platform had, we’re all ears! Our platform is driven by customer feedback, we record and consider each and every feature request, so nothing will ever be discarded or ...

Each time a form is completed and submitted by one of your app users, you will receive a notification via email that a form has been submitted. The details of the completed form and answers provided by the user will be available when you login to ...

Yes, you can create and manage multiple apps! Each app will be billed separately and you can choose a different pricing plan for each app. When you are ready, just hover over the app 'switcher' in your dashboard on the upper lefthand side of the m...

Answering all your questions related to our rebrand from Fitter to Movement

You can hide the price on a piece of paid content by clicking on the block containing the content and switching "Show Price" to off in the Display section of the righthand sidebar.  If you don’t see the option to toggle off the pricing, try double...

Connecting your app users to your email client/lists can significantly streamline your workflow. Using Zapier, you can establish a seamless connection between your Movement app and your email/client lists. This example guide will illustrate how to...

Movement's form builder allows you to create forms that can be triggered when your clients click on a button. Forms support the following response types: Short Answer, Long Answer, Acceptance, Number, Multi Select, Image Upload, and Date. Here i...

In terms of what your members will see when they access your app, the core user interface such as my content, account details, settings, built-in features, push and email notifications etc, can be translated into your chosen language in your globa...

Hitting 1000 active members in a single month is an exciting milestone for any creator. However, you might be wondering what happens when you surpass this number of active members. Active members are defined as individuals who have logged into you...

To grant free access to certain clients, yet keep ‘ Require Purchase’ on for the general public, you will need to manually add these members to the product that  gives access to the Premium content when purchased. To do this:  On the lefthand bla...

With Movement’s Base plan or above, you can add teammates as admins, editors, or viewers of your app. The decision on which of these to choose depends on their roles, responsibilities, and required level of access. Here's a general guide: Add Team...

HOW TO RECOVER A PAGE YOU DELETED: Navigate to  create > pages  (where you can view your main & sidebar navigation and app pages). Scroll to the bottom of your app pages. Below the Built-in Pages heading, you will see a small trash can 🗑️. Click  ...

HOW TO USE THE BLOCK BUILDER: Click ‘+ Add Block’ at the top center of the app builder or at the bottom/top of any current block where you see a purple button. You’ll see a new menu slide in on the lefthand side. Select any block type you want to ...

What is a template? Templates are pre-built pages that you use to quickly add new content to your app. Using Templates on Page Creation Whenever you create a new page in your app, you have options to use a saved template, a template from our templ...

Disclaimer: The recommendations provided below are general guidelines and may vary slightly depending on the device your users are accessing your app on. Different devices such as desktops, tablets, and smartphones have varying screen sizes and d...

How to Upload video directly to your Media Library To upload video directly to your Media Library navigate to Create > Media , then click on the Video tab. From this tab you can click on the 'Drop your videos here to upload or browse' button ...

This short guide will walk you through the file types supported for each media type that can be  directly uploaded  into your Media Library. Enjoy generous maximum file size limits per direct upload: 50 MB per image, 50 GB per video, 5 GB per audi...